Shipping and Storage
Meals are shipped in accordance with your insurance plan program. Typically, meals are shipped each week to your home. You order will be shipped to the address you listed. We also have simplified our packaging so items can easily be stored in your freezer and refrigerator. Your meals are delivered to you in a temperature-controlled box with insulated packaging. This allows your meals to be kept at the highest standard of safety and quality during transit.
- Your meals are shipped each week via UPS or FedEX and no signature is required upon delivery
- You are responsible for the package once it has been delivered to you and for placing the meals in your freezer
- Any delivery issues are handled by UPS or FedEx, such as shipping delays or lost items. We hope this will not be an issue for you, but in the event it occurs, please contact UPS™ or FedEx directly. We also want to know if you experience a problem by emailing firstname.lastname@example.org or by calling us at 855-868-8655